FAQ’s | Legacy Studios FAQ’s – Legacy Studios
You can view digital proofs and order your photos online with your qr code or gallery password about 2-3 weeks after the photo date.
There are three ways to place an order: Mail your completed order form with payment to our studio at:Legacy Studios, 86 Roseville Road, Andover, NJ 07821. Call our Customer Care Department at 1-716-512-6336 Monday to Thursday 9AM to 5PM ET. Order online using your online code or qr code.
  1. Visit our Buy Pictures page.
  2. In the search field on the page, enter the code listed on your order form.
  3. Enter your email. This is used to send you your digital images and offers.
  4. To view a larger version of an image, click on the thumbnail image.
  5. Click the Buy button to order any package option or image.
Email us at customercare@legacystudios.com with the student’s full name. Our Customer Care department will retrieve and send your gallery code via email.
Digital Download is a package option that includes the digital version of your portraits with copyright permission to share or print the photographs. When you purchase a Digital Download package, Legacy Studios sends you a link to the email address you provided at checkout. When you visit the link, you can download your images directly to your computer. The copyright attached to the email gives you ownership of your photos.
Orders can take up to 4-6 weeks and are delivered via UPS and USPS.
After an order is placed, it goes directly into production; therefore, we are not able to change or cancel an existing order.
Our international shipments are limited to prints that are 8×10 or smaller in size. Please contact us to place international orders.